Customer Experience Introduce and refer customers to the platform through routine interactions. Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulatio

Maintenance of Enterprise Risk Management (ERM) Framework Maintain regular updates to the ERM Framework to 1) ensure alignment with regulatory expectations and industry standards; 2) defines common expectations across all risk pillars; and 3) summarizes risk assessment processes by risk pillar. Identify opportunities for improved alignment with the ERM Framework within fi

Review existing and potential client business scenarios to identify new business development and cross selling opportunities for more complex relationships. Assist in the preparation of RFP responses. Conduct new business presentations to clients, prospects, and industry professionals in accordance with established programs and procedures. Contribute to department annual

Prepare financial disclosures and reports for accuracy and completeness. Create and edit financial narratives to supplement data in financial reports. Enhance reporting processes to ensure timeliness and proper workflow and incorporation of all feedback received from other collaborators. Research and consult on complex reporting issues and respond to ad hoc requests for r

Design and Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical architecture and

Design and Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical architecture and

Design and Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical architecture and

Conduct business change risk assessments (i.e., new products/services, business process changes, strategic initiatives, regulatory changes, privacy assessments, etc.) including building and managing an intake process, maintaining relevant documentation, tracking and monitoring status of assessments and timely communication with key stakeholders. Understand the change mana

The Business Risk Lead position may be an individual contributor or may function as a team leader of a small group responsible for assessing the operational risk of their business unit. This position provides insight and direction relative to gaps in controls along with regular reporting to management reflecting trends, strengths and weaknesses. The individual is responsi

Perform compliance testing across multiple regulations within the Retail line of business; (i.e., RESPA, FLOOD, Truth in Lending, UDAAP, Truth in Saving, Electronic Fund Transfer, Funds Availability). Independently manage assigned testing engagements which includes performing walkthroughs, creating test scripts, execution, issue vetting, drafting final reports, and report

The Operational Risk Manager position is designed to provide a national, holistic approach to advise/assess on risk and compliance topics. This position focuses on risk mitigation through policy and procedure management, review and implementation of new regulations, coordination of audits and exam deliverables, and compliance training course review by position and trackin

The Operational Risk Control Testing Lead position may be an individual contributor or may function as a team leader of a small group responsible for assessing the operational risk of their business unit. This position provides insight and direction relative to gaps in controls along with regular reporting to management reflecting trends, strengths and weaknesses. The ind

Responsible for overall leadership and management responsibilty for National Banking Center Sales and Service Responsibility for overall development and leadership of all retail banking activities nationally. This includes responsibility for currently, 400 Banking Centers located in Michigan, California, Texas, Florida and Arizona. These banking centers represent nearly 2

The Operational Risk Control Testing Lead position may be an individual contributor or may function as a team leader of a small group responsible for assessing the operational risk of their business unit. This position provides insight and direction relative to gaps in controls along with regular reporting to management reflecting trends, strengths and weaknesses. The ind

Market Pricing & Benchmarking Perform market driven job analysis and evaluations of positions using various resources and provide recommendations to HR business partners and business leadership. Regularly conduct market reviews of assigned groups to determine market competitiveness and internal equity. Annual Compensation Programs Assist in the participation of annual sal