Design, edit & deliver high fidelity renders and animations Work with others to create effective training and marketing materials Collaborate with immediate team members, as well as marketing, product management, engineering and other departments Collaborate with external vendors where necessary based on project scale Active participation in the creative brief intake proc

Curate and apply business data and analytics tools to provide strategic analysis of key customer service initiatives Participate in workshops/meetings with customers to analyze data trends to support problem solving activities. Work closely with our Business & Technology Solutions teams, as well as various business units to create and maintain data sources, reports, visua

Provides world class customer service in a fast paced customer service center (an average of 60 customer contacts per day) which includes Answering incoming calls and emails, as well as following up on previous issues with customers solving electric and gas water heater equipment issues, Documenting call, installation, and product information. Researching product/part inf

Perform advanced engineering tasks with no direct supervision Act as lead mentor to the engineering design team in development projects throughout the entire cycle from initial concept through successful completion Collaborate with others on writing patents, papers, or trade secrets Manage all aspects of a complex and significant engineering project from start to finish s

Participate as member of the North America Water Treatment leadership team and work closely with other functional leaders on the team. Plan, direct, and monitor the activities of the sales team to achieve established sales targets through the professional channel (includes dealer network, retail, and wholesale). Provide strategic oversight to a national sales team to impl

As a Telesales Representative you will Greet customers warmly and ascertain problem or reason for calling. Follow a developed process to properly qualify and guide potential customers through the Aquasana sales experience. Call customers to place orders and add value to existing purchases Learn all technical aspects of the Aquasana product set to best position solutions a

Implement, train, and ensure compliance to the Distribution Center's process and procedures Understanding and enforcing all DC Safety policies Ensure team members are practicing all DC procedures while maintaining high quality levels and assisting in special customer requirements. Learn all job functions in the DC Contribute towards continuous improvement of the DC by wor

Research and investigate new or existing component/technologies to drive product innovation Drive AOSNPD process for component/technology development that provides one or more of the following benefits Development of unique and proprietary functionality within our markets Adds to the Customer Value Proposition for our existing products Allows A.O. Smith to have full owner

Interpret specifications, drawings, and job orders to workers, and assign duties. Establish or adjust work procedures to meet production schedules. Recommend measures to improve production methods, equipment performance, and quality of product. Suggest changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew and motivate

Complete Maintenance and repairs on residential and commercial water treatment equipment. Deliver salt to both residential and commercial customers. Record unit data and test water conditions on each and every service call. Maintain customer relationships and provide answers during the course of service calls and salt deliveries. Utilize interpersonal skills to communicat

Role Specific Responsibilities 1. Transporting material via a forklift or transfer truck 2. Inventory control 3. Shop clean up 4. Quality control 5. Ability to lift up to 60 lbs 6.Basic maintenance of machines 7.Rotating Schedules during the zeolite season 8. Rotating On Call schedule consisting of over night and weekends and needed. Qualifications Good Attitude and Team

Develop, Coordinate and implement local marketing events Drive company awareness through complimentary water consultations for CWT Inspection Customers resulting in service plans and new equipment. Develop and maintain relationships with store management at partner home improvement stores. Attend Real Estate Inspection presentations with CWT Inspectors. Assist with growin

Manages all aspects of a complex and significant engineering project, from start to finish, so that it is completed on time and within budget. Applies engineering standards/procedures and provides advice on challenges within the engineering field. Ability to balance/ prioritize and handle multiple projects when needed Be a great team player and effective in accomplishing

Manage a team of hybrid salary non exempt service agents and salary exempt service leads, offering guidance and support while upholding professional and ethical practices. Develop a high performance department through continuous training and process improvements. Responsible for delivering on and improving team KPIs and Agent performance, establishing a high standard for

Responsible for employee development and ensuring that all employees have the resources necessary to complete job assignments on a timely basis and work toward identified career objectives. Responsible for maintaining and continuously improving operating efficiency of the Distribution Center. Responsible for identifying and maintaining appropriate staffing levels to provi