Supports the design and management of systems over the entire lifecycle from inception to phase out. Supports internal IT process enhancement, creating scripts to automate internal workflows. Supports routine systems operations and maintenance of infrastructure services. Performs routine tests and documents system issues. Job Responsibilities Installs, configures, tests,

Creates cyber intelligence tools / methods and performs research and analysis in order to mitigate and eliminate high level data and cyber security risks. Designs, tests and implements state of the art secure operating systems, networks, and database products. Conducts risk assessment and provides recommendations for application design. Develops, maintains, and reviews sy

Creates cyber intelligence tools / methods and performs research and analysis in order to mitigate and eliminate high level data and cyber security risks. Designs, tests and implements state of the art secure operating systems, networks, and database products. Conducts risk assessment and provides recommendations for application design. Leads the investigation of complex

Looking for highly motivated Site Reliability Engineer (SRE). Resource will provide integration and operational support for production and lower environment cloud and web based applications with JBoss, MQ, Apache, VMWare, F5 Load balancer and other network and cloud components. Resource will join a team of Cloud Engineers and O&M technicians who work collaboratively with

The Operations Architect will be joining a team responsible for developing and maintaining tools, scripts or processes to support the Technical Operations Teams. The projects can include anything from improving dashboards or alerting with Monitoring Applications, building out a new monitoring application, or writing scripts to automate a standard process. The Architect sh

Creates cyber intelligence tools / methods and performs research and analysis in order to mitigate and eliminate high level data and cyber security risks. Designs, tests and implements state of the art secure operating systems, networks, and database products. Conducts risk assessment and provides recommendations for application design. Develops, maintains, and reviews sy

Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract inform

This position will require working with multiple client and internal teams to review and approve or reject changes, as well as relay, manage & effectively communicate pertinent patching, deployment, and infrastructure activities. The candidate will support the Change Management lifecycle which includes reviewing and approving changes across the Portals infrastructure. The

Responsible for supporting the client/program to ensure services are delivered to meet customer business needs and expectations. Directs and supervises staff which are responsible for first level technical support, documentation, tracking, escalation, and follows up of all client incidents. Ensures staff has required technical and customer service skills and process knowl

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system level across pre defined server and network areas. Job Respons

Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete. Job Responsibilities Perform

Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete. Job Responsibilities Perform

ASM is currently looking to hire Cloud Administrators with 2 3 years' hands on experience working in Azure or AWS. Their experience should include 4 6 years of experience in working with Infrastructures with a focus on Unix administration including patching and security hardening. Experience with infrastructure as code and configuration management automation is a plus. Jo

Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract inform

Carries out information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, and network telecommunications. Follows escalation protocol for complex issues and collaborates with the upper tier to reach resolution. Monitors and sup