Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Risk Partnership Knowledge Extensive knowledge of end to end processes to be able to serve as a subject matter expert for operational performance issues that arise. Responsible for more complex business areas and topics. Analysis of RCSA Collaborate with the first line business experts to create a real time RCSA to define and document business processes and new initiative

Develop recommendations for product, service, channel and/or subsequent enhancements. Assist with competitive positioning and integration into sales process. Manage & evaluate performance within key financial metrics. Assist and/or lead project planning process. Form and manage project teams across department and/or Bank. Assist with implementation and delivery within agr

Setting up loans on the Commercial loan system for Balance sheet reporting and customer billing. Analyze the loan documents of various complexity levels, to identify loan terms for the new loans, renewals, payments, and rate changes; credits and debits to GL accounts, repricing's, advances, fees, DDA transactions, and other miscellaneous transactions. Independently analyz

The Operational Risk Manager position is designed to provide a national, holistic approach to advise/assess on risk and compliance topics. This position focuses on risk mitigation through policy and procedure management, review and implementation of new regulations, coordination of audits and exam deliverables, and compliance training course review by position and trackin

The Operational Risk Control Testing Lead position may be an individual contributor or may function as a team leader of a small group responsible for assessing the operational risk of their business unit. This position provides insight and direction relative to gaps in controls along with regular reporting to management reflecting trends, strengths and weaknesses. The ind

The Business Risk Lead position may be an individual contributor or may function as a team leader of a small group responsible for assessing the operational risk of their business unit. This position provides insight and direction relative to gaps in controls along with regular reporting to management reflecting trends, strengths and weaknesses. The individual is responsi

The Operational Risk Control Testing Lead position may be an individual contributor or may function as a team leader of a small group responsible for assessing the operational risk of their business unit. This position provides insight and direction relative to gaps in controls along with regular reporting to management reflecting trends, strengths and weaknesses. The ind

Perform compliance testing across multiple regulations within the Retail line of business; (i.e., RESPA, FLOOD, Truth in Lending, UDAAP, Truth in Saving, Electronic Fund Transfer, Funds Availability). Independently manage assigned testing engagements which includes performing walkthroughs, creating test scripts, execution, issue vetting, drafting final reports, and report

Responsible for overall leadership and management responsibilty for National Banking Center Sales and Service Responsibility for overall development and leadership of all retail banking activities nationally. This includes responsibility for currently, 400 Banking Centers located in Michigan, California, Texas, Florida and Arizona. These banking centers represent nearly 2

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Market Pricing & Benchmarking Perform market driven job analysis and evaluations of positions using various resources and provide recommendations to HR business partners and business leadership. Regularly conduct market reviews of assigned groups to determine market competitiveness and internal equity. Annual Compensation Programs Assist in the participation of annual sal

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Act in a lead and/or supporting role on projects of various sizes executed utilizing both waterfall and agile methodologies. Represent client voice for user friendly and intuitive application design and requirements. Establish yourself as a subject matter expert for assigned applications and products. Create test plans, test scripts, coordinate and execute user acceptance