Job Title

Job Description Summary

Job Description

Job Description

• Serve as point of contact for our clients, ensuring their needs are met with professionalism, empathy, and efficiency. Build strong relationships with clients to understand their requirements and exceed their expectations.
• Address client concerns and issues promptly and effectively, working closely with internal teams to find solutions and ensure client satisfaction. Encourage a proactive approach to problem-solving among team members.
• Partners with account leadership to identify and promote sharing of best practices.
• Establish overall finance related priorities and initiatives to ensure all reporting deadlines and goals are met.
• Develops, implements, and drives solutions to overcome business challenges to ensure operations team achieves financial commitments.
• Responsible for ensuring data integrity and compliance with internal and external controls.
• Conducts ongoing training sessions for account staff and operations team regarding new accounting procedures and other relevant financial programs and initiatives.
• Facilitate training sessions and workshops to enhance the skills and knowledge of team members in client interaction, emotional intelligence, and motivational techniques. Identify areas for improvement and implement strategies for ongoing development.
• Provide mentorship, guidance, and emotional support to team members to foster a positive and productive work environment. Act as a role model and motivator, inspiring team members to achieve their goals and perform at their best.
• Monitor team performance and provide constructive feedback to help individuals reach their full potential. Recognize and celebrate team achievements to boost morale and foster a sense of accomplishment.
• Monthly financial reporting responsibilities, encompassing tasks such as budgeting, forecasting, conducting General Ledger and balance sheet reviews, and preparing comprehensive monthly financial reports.

Standard Requirements

• A minimum of 7 years of experience with roles in finance and procurement services with an emphasis in facility management and project management experience.
• CPA/MBA is preferred.
• Must have knowledge and experience with financial accounting in commercial real estate, financial reporting, forecasting, and budgeting.
• Prior experience in directly managing employees and multi-disciplinary teams, experience managing integrated services account preferred.
• Exceptional delegation skills, with the ability to train, mentor, and coach others.
• Excellent client relationship management, interpersonal, and analytical skills required.
• Excellent written and oral communications skills.
• Proficiency in computer systems like MS Office, Yardi, Smartsheet, PowerBi, Triana and PowerPoint.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailHRServices@cushwake.com. Please refer to the job title and job location when you contact us.