Why Team Garland?

At the City of Garland, we believe that a career in public service is not just a job; it's a calling. It's an opportunity to serve others, make a lasting impact, and be part of meaningful projects that shape every aspect of city life.

Team Garland is dedicated to building the stage where the residents of Garland can each live their best life!

Whether you're a seasoned professional or just starting your career, we offer professional growth opportunities and a supportive work environment that helps you reach your full potential. As a member of Team Garland, your skills and ideas are valued; we offer competitive salaries, comprehensive benefits*, wellness programs, and a healthy work-life balance.

If you are ready for a career that makes a difference, apply today!

*Benefits offered are subject to change and differ based on employment type

Responsible for interacting with guests to assist with transactions, pavilion rentals and facility questions. They will provide exceptional guest service to ensure all guests have a memorable and inviting experience.

Target Hiring Range: Starts at $12.00 per hour

• Take a proactive role in ensuring guest satisfaction.

• Maintain a safe and organized work area.

• Participate in regularly scheduled trainings.

• Assist with inventory and stock room organization.

• Assist with party/pavilion rentals to include set up and take down of tables and chairs.

• Welcome every guest with a smile and make eye contact while assisting them with their transactions or questions.

• Perform effective transactions that follow all City of Garland cash handling procedures.

• Assist with guest safety in the event of an emergency.

• Promptly respond to guest concerns to ensure quality guest experiences.

• Maintain an inviting work environment by inspiring others with enthusiasm and positivity.

• Maintain regular, reliable and punctual attendance.

• Must be 16 years old on opening day of the aquatic facilities.

• Must have reliable means of transportation to and from the workplace.

• One year of guest service experience.

Knowledge, Skills & Abilities:

• Knowledge of daily and emergency facility procedures and policies learned during training

• Knowledge of the daily operation and programs of aquatic facilities learned during training

• Experience involving customer service and handling cash and operating a cash register

• Knowledge of food preparation and sanitation practices

• Knowledge ofcash register, cash handling and inventory control

Licenses and Certifications
N/A

The incumbent typically works in an outdoor environment with exposure to all weather conditions under direct sunlight and may be required to walk, bend, stoop and lift a minimum of forty pounds.

About Us

Team Garland consists of over 2,200 employees, spanning 700+ different roles! Garland is committed to diversity and inclusion and creating pathways to employment for all. We have an organizational culture of appreciation, development, and growth. Many of our employees choose Garland for lifelong careers. We are guided by the City's Mission, Vision, and Value Statements and a commitment to public service. Team Garland makes a difference in the Garland community every day.

Garland's vision is to be a progressive city working together to nurture and grow the economic, social, environmental, and cultural well-being of our community.

We are committed to preserve public trust, deliver quality services, promote economic growth, protect our community and enhance the quality of life for the good of our city and our future.