The Operations Architect will be joining a team responsible for developing and maintaining tools, scripts or processes to support the Technical Operations Teams. The projects can include anything from improving dashboards or alerting with Monitoring Applications, building out a new monitoring application, or writing scripts to automate a standard process. The Architect should be familiar with bash, python or other scripting language and have experience working with a monitoring tool such as Dynatrace, Splunk, AppDynamics or AWS Cloudwatch.

• Build, improve and maintain tools to support the Technical Operations Teams.
• Support procurement and building of an Incident Management and Escalations tool.
• Support continued implementation of Dynatrace, Splunk, AWS Cloudwatch and other monitoring tools.
• Collaborate with Technical Operations, Technical Architecture and Development teams to identify areas of potential improvements by new tools, alerts, or automation.
• Manage other projects to improve efficiency of pre-production and production operations.
• Applies scripting methodologies to automate related tasks.

Minimum Qualifications

• Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
• 4-6 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills

• Bash, python or other scripting languages.
• Applies standard methodology, techniques, procedures and criteria.
• Ability to analyze, troubleshoot and resolve more complex system hardware, software or networking related problems.
• Familiarity with Operations Monitoring tools such as Dynatrace, Splunk, AppDynamics or AWS Cloudwatch.
• Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
• Exceptional customer service skills.
• Experience with cloud infrastructure, digital workspace and storage technology.
• Knowledge of Agile Framework.
• AWS Certification is a plus.
• Ansible automation is a plus.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.