PT Educational Planner (South, Central, North, Gen Park)
Essential Job Functions
- Provides educational planning/academic advising, monitor academic progress, and assist dual credit and ECHS students in accessing student success resources.
- Registers students for dual credit and ECHS entities; complies with all rules regarding course prerequisites and skills levels, as agreed upon by the College for dual credit and ECHS students.
- Provides transfer and career pathway advising; guide transition to university, military or career.
- Enters student information in Banner Student information system; maintains student files and records; documents all pertinent student information; updates system to reflect changes to student status.
- Plans, implements, and conducts retention and completion activities.
Additional Job Functions
- Assists with graduation application process and commencement activities.
- Prepares materials and presents at student recruitment activities, parent information sessions, orientation and other campus events for dual credit and ECHS programs.
- Assists with TSIA testing for dual credit and ECHS students at a variety of sites.
- Works cooperatively with counterparts on the other campuses to achieve the College's annual goals and objectives.
REQUIRED/MINIMUM QUALIFICATIONS
Knowledge, Skills and Abilities:
- Ability to demonstrate the College values
- Facilitate timely, professional communication and problem resolution strategies
- Ability to work successfully with high school students
- Demonstrate diplomacy and tact in communicating with and meeting the needs of the high schools and the college
- Must be knowledgeable about the Texas Success Initiative (TSI) and the college's policies and procedures related to TSI
- Must be knowledgeable about THECB and TEA rules applicable to dual credit and ECHS programs
- Must be knowledgeable about FERPA law and regulations
- Ability to maintain processes and systems that improve the quality of customer support services
- Demonstrate working functional knowledge and use of student information systems and reporting software
- Must adhere to the highest principles of ethical behavior and strive to ensure the fair, objective, and impartial treatment of all persons with whom they deal
- Must use reasonable and informed practices to limit the liability exposure of the institution, its officers, employees, and agents
- Serve as student advocates to the faculty and administration
- Must possess outstanding customer service skills and be able to work on multiple projects and within deadlines
- Must be available for occasional night and weekend activities
- Must exhibit an enthusiastic spirit, high level of energy as well as a desire to work with high school students.
- Must be team-oriented with the ability to work well with other staff and faculty members in the development and administration of programs throughout the college and on the assigned high school campuses.
- Excellent oral and written communication, interpersonal skills, and presentation skills
- Possess personal computer literacy and good organizational skills
Education and Experience:
Required Education:
- Bachelor's degree from a regionally-accredited college/university
Required Experience:
- Previous customer service experience
Preferred Experience:
- Experience in career advising, academic advising, minority concerns, learning styles/study skills, retention, and recruiting - preferably at the community college level
- Experience administering and evaluating college-level assessments, including computerized assessments
- Banner Student information system experience preferred
Salary Grade: CLERI
Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule
Requisition Number: req5037
Posting Close Date: 5/31/2024