Overnight Hotline QMHP
Austin, TX 
Posted 1 month ago
Job Description
Overnight Hotline QMHP

JobNumber: 19-535-6561

Whyjoin us: Integral Care helps people build health and well-being soeveryone has the foundation to reach their full potential. By joining ourteam, you'll find rewarding work every day alongside people who have as muchcompassion as you. Join us and together we can help improve the quality of lifefor the people we serve. Imagine your career at Integral Care!

Employee Benefits:

  • Health/Dental/Vision insurance
  • Life and Disability Insurance
  • Employee Assistance Program (EAP)
  • Generous vacation/sick leave
  • 403(b) and 401(a) retirement account
  • And much more!

Job Summary: TheIntegral Care Call Center is the first contact and representation of IntegralCare by phone to the public, consumers and providers. Calls coming intoIntegral Care's main phone numbers as well as calls from contract partners areanswered by Call Center staff 24/7, including holidays. The QMHP's primarypurpose is to handle crisis calls by providing telephonic crisis interventionservices and risk assessments, to complete initial screenings, provideinformation about Integral Care services, provide community referrals andsupport, link callers with the appropriate service providers, and assist withscheduling appointments. These duties are completed with a focus on customercare, wherein staff will find ways to best meet the needs of clients. These jobduties are performed under the supervision of an LPHA. The QMHP has moderatelatitude for the exercise of independent judgment in most tasks performed, andworks closely with a multitude of community partners, including but not limitedto APD, TCSO, medical facilities, and schools.



  • Graduated from an accreditedcollege or university with a Bachelor'sdegree with a major specialization in Human/Behavioral/Social Services orrelated field.



  • Currentand valid Texas driver's license and a clean driving record.



  • Experience in customer service
  • Experience intervening in crisissituation, as well as addressing severe and persistent mental health challenges


  • Direct client care experience in mental health assessments, diagnosis, andtreatment
  • Bilingualfluency in Spanish

Hours: Saturday-Monday, 9:00pm-9:00am.

Salary: Starting Qualified Mental Health Professional (QMHP) salary is at$38,479-$40,739 based on education, but internal applicants are subject toIntegral Care's QMHP career ladder. Upon successfully passingour agency bilingual exam, an added annual bilingual pay up to $3,730 would apply.

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages: Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)

keywords: therapist, counselor, psychiatry, counseling, mental illness, mental health, behavioral health, social services


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
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