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The SeniorSystems Analyst assists with the coordination of the implementation of newtechnology projects and/or processes; including testing and data integrationefforts, analyzing and problem-solving client issues, and creatingdocumentation. The Senior Systems Analyst is responsible for eliciting,analyzing, validating, specifying, verifying and managing the needs of the projectstakeholders, including clients and internal employees. The Senior SystemsAnalyst acts as a liaison between the project management team, architectureteam, development team, quality assurance team, and the project stakeholders tocommunicate the technical solution and/or implementation details to ensure thatthe requirements are met.
Duties and Responsibilities
*Maintain an in-depth understanding of software applications and interactions between software applications used by the organization.
*Handle several implementation projects and/or tasks at any given time.
*Receive and prioritize product requirements from the project management team and/or executive sponsors.
*Understand system and operational requirements, downstream system impacts, and legal compliance obligations that may be impacted by modifications to software applications.
*Elicit and/or expand upon product requirements using interviews, document analysis, storyboards, requirements workshops, site visits, business process descriptions, scenarios, and/or task and workflow analysis.
*Work with the architect(s) and/or development lead(s) to determine a technical solution and implementation plan based on product requirements.
*Translate product requirements into technical specifications that include but are not limited to, business requirements, technical requirements, operational requirements, business process flows, technical process flows, and/or use cases.
*Create and/or maintain documentation for any key project decisions, action items, issues, and other pertinent information throughout the implementation project life cycle
*Work closely with the development and quality assurance teams to communicate the technical solution and/or implementation details to ensure that the product requirements are met.
*Assist the quality assurance team with the creation test plans, test cases, and test scripts.
*Communicate the project status with the appropriate project stakeholders throughout the implementation project life cycle.
*Organize and lead user acceptance testing with the appropriate project stakeholders.
*Coordinate and support software deployments throughout the implementation project life cycle.
*Create and/or maintain documentation explaining product and/or application changes and troubleshooting guidelines.
*Investigate, resolve and/or escalate production issues.
*Complete special projects as assigned
Equal Employment Opportunity Employer