Irving

Section Coordinator - TTU at DFW - Evening & Weekend in Irving

37606BR

TTU at DFW

Position Description

Coordinates a section in a department that has institutional oversight responsibilities. Responsibilities involve the coordination and supervision of the various functions and aspects of a specific program or departmental project as well as the monitoring of program staff and operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise program staff, volunteers and/or students.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

Texas Tech at DFW is an innovative educational facility tailored to serve past, present and future Red Raiders in the Metroplex. Texas Tech University's multi-purpose site in Irving offers hybrid online academic programs, student services, meeting spaces, and event services, fostering community partnerships to support local education and regional economic development.

Major/Essential Functions

• Provide on-site support for scheduled events (i.e. educational classes, workshops, departmental or alumni receptions, , etc.) including setup, execution, and breakdown.
• Assist and collaborate with the Senior Event Planner and IT Support Senior Technician in the coordination and logistics of events to ensure all materials and IT equipment are prepared and functional.
• Provide exceptional customer service and technical support to event participants, vendors, faculty and staff.
• Shift leader and keyholder on duty granting access to students, faculty, and other visitors and responsible for opening and closing operations.
• Instruct event participants in the use of on-site technology and educational tools and troubleshoot and resolve hardware, software, and network issues during events.
• Ensure compliance with safety and security regulations during events. Responsible for the safety and security of students, employees, records, and property.
• Offer feedback and suggestions to improve event execution and participant experience. Maintain site readiness and cleanliness of facility.
• Provide positive and quality customer service for the staff and faculty assigned to the DFW site, facilitating a supportive work environment, and ensuring effective communications.
• Maintain site readiness and cleanliness of facility.
• Cross-Train with event coordination, tech support, and admin duties.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Ability to work flexible hours during the night and weekend shift to support faculty, students, and events; Excellent customer service skills; Ability to facilitate events by setting up, moving, and putting up furniture and assisting in event execution; Critical thinking skills with the ability to prioritize, plan, organize, and resolve issues as they arise; Ability to work independently and handle multiple tasks simultaneously in a dynamic environment; Must be willing to "pitch-in" and help co-workers with job duties and be a team player to ensure event success.

Required Qualifications

Bachelors degree plus two (2) years related experience; OR a combination of education and/or related experience to equal six (6) years.

Preferred Qualifications

Bachelor's Degree. Prior experience in event and facility management.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrated past operation and facility management experience in either an academic or service environment. Experience in event support. Experience in IT troubleshooting. Experience in a customer service or hospitality role. Strong organizational skills with the ability to multitask and prioritize effectively. Excellent communication skills, both written and verbal; Effectively interact with event attendees, vendors, faculty & staff, enthusiasm for creating memorable experiences and an entrepreneurial approach to work.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Hourly

Minimum Hire Rate

$20 - $23

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Evening

Schedule Details

Tues-Fri 10:30am - 7:30pm; Saturday 9:00am - 6:00pm; occasional flex hours on Sundays hours

Grant Funded?

No

Job Group

Office and Admn Wkrs All Other

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

Air Force Specialty Code

3A1X1

Army Military Occupational Specialty Code

42L, 42E

Marine Military Occupational Specialty Code

0111, 0101

Navy Enlisted Classification Code

1802, 641X