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Senior Facilities Manager
Dallas, TX / Fort Worth, TX
Job Description
The role is responsible for managing an 18M sq ft portfolio with a fast-paced client in the Dallas Fort Worth area. The position leads an IFM program that includes 150+ engineers, facility management professionals, facility coordinators and CMMS / data lead.
Relationship Management
Manage the performance and outcomes of assigned staff reporting to the position.
Ensure contract compliance, accurate and timely reporting, and resolve critical customer relations issues
Lead client facing meetings that encourage team building and guide the client through change management
Compliance
Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client
Process Management
Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities.
Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances
Prepare and report on KPI's to track team performance
Lead critical emergency events with sound communication and incident command protocols
People Management
Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
Any and all other duties and tasks assigned.
Education/training
Bachelor's Degree in Engineering or equivalent combination of experience and education
CFM, RPA, or FMP designation preferred
Years of relevant experience
10+ years of experience
Skills and knowledge
Strong leadership and relationship building skills
Strong interpersonal skills and problem solving ability
Excellent verbal/written communication and presentation skills
Proven record of providing excellent internal and external customer service
Knowledge of engineering program management
Knowledge of Excel and ability to analyze data
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Relationship Management
Manage the performance and outcomes of assigned staff reporting to the position.
Ensure contract compliance, accurate and timely reporting, and resolve critical customer relations issues
Lead client facing meetings that encourage team building and guide the client through change management
Compliance
Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client
Process Management
Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities.
Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances
Prepare and report on KPI's to track team performance
Lead critical emergency events with sound communication and incident command protocols
People Management
Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
Any and all other duties and tasks assigned.
Education/training
Bachelor's Degree in Engineering or equivalent combination of experience and education
CFM, RPA, or FMP designation preferred
Years of relevant experience
10+ years of experience
Skills and knowledge
Strong leadership and relationship building skills
Strong interpersonal skills and problem solving ability
Excellent verbal/written communication and presentation skills
Proven record of providing excellent internal and external customer service
Knowledge of engineering program management
Knowledge of Excel and ability to analyze data
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
10+ years
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