Parker Wellbore helps energy companies accomplish their drilling and production goals efficiently, reliably, and safely. Our global team supports oil and gas operators with innovative land and offshore drilling services, premium rental tools and well services, and advanced operations and management support. Founded in 1934, Parker Wellbore helps customers manage their costs and mitigate their risks, to achieve their operational goals in a safe and efficient manner. With experience in both harsh-environment regions and complex drilling situations, you can trust Parker Wellbore to get the job done.

The HR Shared Services Analyst plays an important role in Parker Wellbore's Global HR Shared Services (HRSS) team, responsible for delivering comprehensive transactional support and coordination across various HR activities. This role involves managing new hire onboarding, employee status changes, termination activities, and generating ad hoc HR reports, all while adhering to established service level agreements (SLAs). Collaborating closely with HR and Payroll departments, employees, and management, this position may also contribute to special projects within the HR and HRSS functions. The HRSS Analyst actively participates in refining HR processes and programs to enhance efficiency.

Essential Functions:

Duties, Responsibilities & Key Tasks:

• Actively contributes to HRSS Team efforts to plan, design, develop, and continually assess HRIS functions, programs, policies, and service delivery, aligned with department and organizational objectives.
• Demonstrates professionalism and a customer-centric approach by promptly and accurately resolving HR Cases in accordance with company policies and procedures.
• Analyzes, reviews, and maintains HR data using the case management system and HRIS, ensuring data integrity through periodic reviews and updates.
• Takes ownership of project components, which may include reviewing the work of other HRSS Analysts and Specialists.
• Assists in the communication, training, and implementation of new systems, processes, and system upgrades.
• Produces ad-hoc reports, HR dashboards, and automates report delivery when feasible.
• Maintains knowledge of relevant Federal, State, and local laws, the Corporate Compliance Program, Code of Ethics, and other policies and procedures to ensure ethical and professional conduct.
• Acts as a primary client contact, addressing complex client needs and inquiries to enhance the client experience.
• Fosters and nurtures relationships with team members, clients, suppliers, and HR counterparts to deliver exceptional service and drive performance.
• Provides support to HRSS Leadership on assigned activities and projects.
• Adheres to all company policies and procedures.

Necessary Qualifications, Skills, and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• High School Diploma or equivalent is required.
• A Bachelor's degree from an accredited university is preferred.

Experience:

• At least 2 years of experience in HR operations is required.

Technical Skills:

• Highly preferred: Experience with HR case management systems.
• Preferred: Familiarity with Oracle HCM, or other HRIS platforms.

Administrative Skills:

• Fluent in both Spanish and English (written and verbal) to effectively communicate with employees, management, customers, and vendors.
• Proficient in MS Office products, including Word, Excel, PowerPoint, and Outlook.
• Preferred: Proficiency in various Content Management tools (e.g., SharePoint).
• Strong reasoning skills and ability to follow directions.
• Exceptional organizational skills with a keen eye for detail and accuracy.
• Demonstrated commitment to maintaining confidentiality and collaborating within a team.
• Ability to analyze situations, interpret facts, make decisions, and resolve problems.
• Strong multitasking abilities with minimal supervision.

Parker Wellbore provides equal opportunity for all people and will not discriminate on the basis of race, color, religion, sex, gender, sexual orientation, pregnancy, age, marital status, national origin, citizenship status, disability, genetic information, military service, veteran's status or any other characteristic protected by applicable law.

If an applicant has a disability, the applicant may request accommodations when needed to enable that person to perform their essential job functions or to allow that person to participate in employment.