PFSW Company Statement:
PFS is the premier eCommerce order fulfillment provider. In short, we provide the behind-the-scenes operations for brand's online stores. We pick, pack, and ship our clients' products around the world - with a bunch of added flair. We personalize our packages, we help our clients' customers with phone, email, and chat support, and we have a strong fraud team who ensure secure payment processing. Not to mention, a technology system that facilitates making orders, returns, and everything in-between.
Company Vision:
- We will engage with our clients as a strategic partner.
- We will provide a premier commerce order fulfillment solution.
- We will be world-class at every service we offer.
DC - Operations Manager (Total Quality Management)
Responsibilities
- Implementing methods to inspect, test and evaluate products and production equipment
- Ensuring that products adhere to quality standards
- Preparing reports by collecting, analyzing and summarizing data
- Working according to deadlines for the delivery of products
- Training and managing production line staff in production practices and quality assessment of goods
- Tracking products through the manufacturing process to guarantee that each part of the process is correct
- Performing detailed and recorded inspections of final products so the products are up to industry and company standards
- Eliminating products that are not up to standards and finding the reasons for product problems
Qualifications
- 5-7 years' experience in an Operations Manager role in a Distribution Center environment
- 3 years quality management experience
- Client facing experience required
- Project Management/Process Improvement skills a must
- Proficient with Microsoft Office programs for reporting, tracking and maintaining quality programs.
Working Conditions, Mental and Physical Demands
- Ability to walk or stand for extended periods of time
- Ability to lift up to 50 pounds without assistance
- Must be able to work on a variety of warehouse floors up to 100 feet in height
- Must be about to work in a warehouse environment with a noise level up to 85dBA
Pre-employment background screening will be conducted.
PFSweb Inc. is an EEO/AA - M/F/Disability/Protected Veteran Status employer.