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As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission — to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 22,000 employees. They are the heart and soul of our member-service culture.

Recently Ranked #1 by Business Week in Customer Service, we are recognized for the superior service we provide to our members, and the exemplary work environment we provide for our employees. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other.

We are currently seeking a talented Senior Communications Partner for our San Antonio, TX facility.

As a Senior Communications Partner for USAA you will lead communications planning and implementation of communications programs for designated CoSA (s) or enterprise initiatives. You will manage relationships with the Company President and/or other senior leaders; Ensures that communications plans, strategies, and/or tactics support business and enterprise goals and priorities.

JOB DUTIES

• Serves as Corporate Communications partner for company President, Executive Council member, and/or other senior leaders. Manages relationships, provides communication counsel (advice and guidance) and ensures service objectives are met.
  
• Develops, and organizes communication plans and strategies for designated CoSAs. Identifies communications opportunities/strategies to address business needs, develops key messages, defines the targeted audiences impacted, and relates the scope/impact of the communications effort to other business or enterprise efforts.
  
• Oversees the work of communication partners and/or provides them with guidelines to ensure quality communications are delivered according to plan and are consistent with business goals and priorities. Ensures that unplanned communications are in line with the clients' communications strategies.
  
• Develops leadership communications materials for company President, Executive Council member, and/or other senior leaders to ensure their key messages are effectively communicated to target audiences.
  
• Critically reviews existing processes, procedures, and workflow from the member's/internal customer's perspective and works to implement change when justified.
  
• Develops and maintains in-depth knowledge of assigned CoSAs. Builds and maintains relationships with senior level CoSA clients.

Minimum Requirements:

• Bachelor's degree in journalism or communications or equivalent.
  
• 8-10 years in related field.
  
• Proven team management experience.
  
• Excellent writing, editing, and presentation skills.

Preferred:

• Working experience of financial concepts and products: financial planning, life insurance, retirement, investments
  
• Client relationship management & consulting experience.
  
• Executive/leadership consulting experience.
  
• FINRA licensing.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is available for this position.

Qualified applicants must successfully complete a pre-employment background and drug screen.

USAA is an Equal Opportunity/Affirmative Action Employer.

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=648941-1352-1639