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As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission — to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 22,000 employees. They are the heart and soul of our member-service culture.

Recently Ranked #1 by Business Week in Customer Service, we are recognized for the superior service we provide to our members, and the exemplary work environment we provide for our employees. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other.

We are currently seeking a talented Senior Business Architect for our San Antonio, TX facility.

As a Senior Business Architect for USAA you will guide and facilitate teams in the delivery of business solutions. You will independently perform complex work assignments and problem resolution across systems, processes, or channels. You will create, communicate, and deliver business solutions.

Job Duties:

• Manages multiple change management initiatives of significant scope and complexity. Leads and facilitates cross-functional, collaborative teams in improvement and development initiatives using process engineering principles.
  
• Identifies, validates, and communicates business solutions. Utilizes knowledge of customers, products, processes and PP&E expertise to analyze business problem(s) and determine the best methodology to resolve defect or issue.
  
• Drives improvement efforts based on analysis. Analyzes processes to identify areas of improvement and provides appropriate analytics to facilitate business effort prioritization. Conducts complex statistical analysis.
  
• Shapes vision, mobilizes commitment and leads team to change systems and structures to achieve vision.
  
• Applies advanced knowledge and experience with business manager tools, deliverables, and PP&E discipline to serve as a resource to team members on escalated issues of an unusual nature.

Minimum Requirements:

• Bachelor's degree or equivalent work experience.
  
• 6 years of experience in a process improvement function.
  
• Proficient knowledge of statistics.
  
• Proficient knowledge of LEAN tools.
  
• Proficient knowledge of data analysis tools.
  
• Proficient knowledge of industry tools (SIPOC, VOC, Process Mapping, Requirements).
  
• Proficient knowledge of processing engineering methodologies.
  
• Black Belt certification or equivalent.

Preferred:

• BS or BA in Engineering, Finance or related field.
  
• Risk Management or Credit Policy experience.
  
• 3+ years of Banking / Financial Services experience preferred.
  
• Proven & demonstrated experience executing processes and IT development projects.
  
• Experience in training and developing Green Belts.
  
• PMP certified.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is available for this position.

Qualified applicants must successfully complete a pre-employment background and drug screen.

USAA is an Equal Opportunity/Affirmative Action Employer.

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=648635-1352-1339