Job Description
Communications Specialist (TRICARE) - San Antonio, TX, Plano, TX, Norcross, GA, Maitland, FL or Tampa, FL-313807
Description
UnitedHealth Group has submitted a proposal in response to the TriCare Managed Care Support Contract Solicitation (also known as the "T-3 Solicitation"). TriCare is the health care program serving active duty service members, National Guard and Reserve members, retirees, their families, survivors and certain former spouses.
UnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
When you work with UnitedHealthcare, what you do matters. It's that simpleand it's that challenging.
In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.
Communication Specialist - TRICARE - San Antonio, TX, Plano, TX, Norcross, GA or Maitland, FL or Tampa, FL
Position Description:
Effectively and efficiently manage TRICARE external communications materials and campaigns to the physician and hospital audiences in addition to internal staff communications surrounding significant planned and unplanned events. Manage the development and distribution of communication material to launch and support United Military and Veteran Services programs, policies and initiatives that affect network physicians, hospitals, facilities and other health care professionals.
Primary Responsibilities:
- Participation with business owners at the earliest juncture to gain a full understanding of each program or initiative that will eventually need to be communicated
- Coordination of socialization of initiative and related communication with United Military and Veteran Services leaders other parts of the business
- Development and coordination of communications to the provider community, establishing consistency in approach and delivery of external messages with a defined scope, format and clear audience, in addition to coordination of production, printing and internal and external distribution
- Work closely with other business partners (including clinical, marketing, public relations, customer service and others) to coordinate communications to the physician and hospital audiences and overseeing the communication through the determined review process, maintaining careful document control and coordinating with the business owners at each step to answer questions and address concerns
- Working with key staff, integrate and implement feedback from field staff on effective communication techniques and respond to requests for clarification of existing communication efforts
- Manage communications and field campaigns to physicians, hospitals and other health care professionals
- Maintain strong working knowledge of UnitedHealth Network and TRICARE business policies and procedures
- Continually audit process for efficiency and effectiveness, and note and address any revelations that could affect other programs/initiatives both within the scope of United Military and Veteran Services and in other parts of the company
Regardless of your role at UnitedHealthcare, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.
Qualifications
Qualifications:
- 3 years of related writing experience in marketing, communications or public relations required
- 2 years of experience working physicians, hospital or facility providers, or a healthplan is required
- Bachelor's degree required in Business/Marketing, Communications, Public Relations or related field preferred
- Skills in writing, editing, communications plan development, project management - you will be asked to provide writing sample
- Excellent organizational, verbal and written communication skills required
- Previous experience in the healthcare or insurance industry preferred- experience with TRICARE is highly preferred
- Strong computer skills; able to use multiple systems for tracking
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Job Communications Specialists and Management
Primary LocationUS-GA-Norcross
Other LocationsUS-FL-Maitland, US-TX-Plano, US-FL-Tampa, US-TX-San Antonio
Organization Military & Veterans Hlth Srvcs
Schedule Full-time
Number of Openings 1
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