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As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission — to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 22,000 employees. They are the heart and soul of our member-service culture.

Recently Ranked #1 by Business Week in Customer Service, we are recognized for the superior service we provide to our members, and the exemplary work environment we provide for our employees. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other.

We are currently seeking a talented Sr Business Analyst for our San Antonio, TX facility.

As a Sr. Business Analyst for USAA, you will assemble key participants and guides and facilitates teams in the development and implementation of business solutions, serving as a subject matter expert and point-of-contact. You will prepare business-related analyses and research in one or more of the following areas: planning and forecasting, workload/capacity planning, product performance, campaign performance, process performance, financial impact analysis, and member behavior analysis. Facilitates and participates in the definition of business problems and opportunities, and in the development of data and analytical requirements. Collaborates with team members to resolve issues of a complex nature and problem resolution across systems, processes or channels.

JOB DUTIES

• Analyzes trends, develops algorithms and models, prepares results and presents findings and/or recommendations to identify new opportunities, to improve business results, or to explain impact of business initiatives or strategies.
  
• Identifies and understands the intended goals of the project/effort/request and identifies roadblocks. Applies advanced knowledge of the business, channels and their applications and processes.
  
• Resolves issues and navigates obstacles to deliver work product. Considers interdependencies with other efforts.
  
• Synthesizes the analysis and develops advanced level analytical recommendations. Partitions the analysis/effort into manageable pieces and applies practical methods of solution, As appropriate, independently creates project plans and framework for communication plans to defined state.
  
• Considers interdependencies with other efforts and identifies impacts and alternatives as appropriate. Guides team members in the development and delivery of their work product. Serves as a mentor to peers and team members for assigned area of responsibility.

Minimum Requirements:

• Bachelor's degree (or equivalent work experience).
  
• Six or more years of relevant business and/or general analysis experience.
  
• Advanced knowledge of Microsoft Office tools to include Word, Excel and Access.
  
• Intermediate knowledge of statistics or other quantitative techniques or disciplines.
  
• Working knowledge of relevant data analysis tools.
  
• Working knowledge of relevant industry data sources.

Preferred:

• Advanced mathematical and statistical modeling skills (For example but not limited to: logistic regression, survival analysis, NPV modeling, neural net, clustering, optimization, Discrete Choice Modeling).
  
• High degree of integrative thinking, being able to solve unprecedented problems.
  
• Solid communications skills, being able to (in written and verbal) communicate finding of complex analysis and ability to influence senior leadership.
  
• Masters (or equivalent work experience) in quantitative disciplines like, economics, engineering, math, statistics etc.
  
• These positions will be tasked with driving and embedding the enterprise Price Elasticity of demand and revenue programs, Lifetime value and portfolio (product) optimization agenda for USAA.
  
• High degree of competence with SAS (data step and proc's) and SQL.
  
• Experience working as a consultant.

**Qualifications may warrant placement in a different job class.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is available for this position.

Qualified applicants must successfully complete a pre-employment background and drug screen.

USAA is an Equal Opportunity/Affirmative Action Employer.

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=645537-1352-4639