Cypress Creek Hospital is a free-standing 128-bed, acute care psychiatric hospital located in north Houston, TX, and minutes south of The Woodlands. Cypress Creek Hospital features individual units for adolescents and adults and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average, over 10,000 patients receive care from our compassionate health care team each year at Cypress Creek Hospital. We are comprised of a tenured dedicated team of Psychiatrists, Nurses, Social Workers, Mental Health Technicians and Support Staff where delivering compassionate care is our mission.

To learn more about Cypress Creek Hospital visit our website at:

We currently have an opportunity for a Receptionist/Office Assistant at our Branches NW Houston location.

Job Summary:

Perform reception and clerical duties for the Branches NW Houston location.

Hours are based on departmental, and facility needs and may include day, evening, and weekend hours, as directed by the CEO/Managing Director.

Job Duties/Responsibilities:

• Answer incoming calls in a professional manner and route to appropriate person.
• Perform clerical duties that include labeling forms, copying/transition charts, compile daily census, send charge sheets to business office for billing.
• Conduct follow-up calls for patients not presenting for scheduled appointments.
• Display professional boundaries.
• Communicate with patients and families in a manner which projects empathy, helpfulness, and desire to positively impact organization image.
• Maintain a safe, orderly, and physical environment for patients.
• Identify and report any maintenance/housekeeping issues.
• Order supplies.
• Attend mandatory staff meetings.
• Complete timesheet correction forms for staff and turn into Payroll Coordinator by the end of each week.
• Complete any additional duties as assigned.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Tuition Assistance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Receptionist Job Requirements:

• High school diploma or equivalent. One (1) year experience working with a psychiatric patient population preferred.
• CPR and hospital de-escalation certifications which can be obtained during orientation.
• Must be able to complete new hire requirements such as a nationwide background check and pre-employment drug screen.
• State and Federal Office of the Inspector General check.
• Tuberculosis screening with a PPD skin test or chest x-ray upon hire. PPD evaluation annually thereafter.
• Must complete CPR and Handle with Care during orientation, and as required thereafter.
• Must possess experience and knowledge of administrative duties necessary to support location needs.
• Must possess ability to communicate orally, telephonically, and in writing.
• Working knowledge of computer systems and various software.
• Must possess excellent interpersonal skills and the ability to be a team player.
• Good documentation, organization and time management skills are necessary.
• Must be effective in decision-making and problem solving.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.