Service Delivery Coordinator
Houston, TX 
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Posted 1 day ago
Job Description
  • Do you enjoy being part of a team that ensures the highest safety and quality?

    Do you enjoy leading a team that provides a high-quality service for our customers?

    Join our team!

    Our team provides intelligent, connected technologies to monitor and control our energy extraction assets.

    Partner with the best

    You will work within the Completions & Well Intervention group in Baker Hughes Oilfield Services business and this is a key role for the success of Well Intervention operations in Permian, South Texas, East Texas, and Oklahoma.This position will coordinate the required job activities across organizational boundaries in line with customer expectations.

    As a Service Delivery Coordinator - Completions Services (Packers and Remedial Services) you will be responsible for:

    • Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars
    • Ensuring the assigned contracts/quotes are fully understood and capitalized upon, coordinate and monitor all job activities as outlined in managing the Job Cycle across organizational boundaries
    • Acting as primary contact for client for job preparation, execution and close out and be familiar with the assigned client's process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives (examples clients asking for Baker Hughes to operate outside of product specifications, client asking Baker Hughes to execute work in way that is not aligned with the company SOP)
    • Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash
    • Coordinating and supervising activities of service or technical personnel via personnel assignments, job or project management, administration and technical support
    • Managing multiple or single products /services

    Fuel your passion

    To be successful in this role you will:

    • Have a Bachelor's degree in relevant discipline or relevant experience
    • Have minimum 5 years of prior experience working in Completions Services (Packers and Remedial Services)
    • Demonstrate relevant experience in supervision, coordination of Completions Services (Packers and Remedial Services)

    Desired Characteristics:

    • Demonstrate good interpersonal skill
    • Demonstrate Intermediate or Advanced English

    Work in a way that works for you

    We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

    • Working flexible hours - flexing the times you work in the day

    Working with Us

    Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train, reward talent, and develop leaders at all levels to bring out the best in each other.

    Working for you

    • Contemporary work-life balance policies and wellbeing activities
    • Comprehensive private medical care options
    • Safety net of life insurance and disability programs
    • Tailored financial programs
    • Education Assistance
    • Generous Parental Leave
    • Mental Health resources
    • Dependent Care
    • Additional elected or voluntary benefit

    About Us

    With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we are committed to achieving net-zero carbon emissions by 2050 and we are always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

    Join Us

    Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

  • Additional Job Description
    Additional Job Description
    • Coordinates and supervises activities of service or technical personnel via personnel assignments, job or project management, administration and technical support
    • Experience in Through Tubing Fishing and Conventional Fishing services
    • Responsible for multiple or single products /services
    • Monitors daily progress of job(s) or project(s)
    • Provides some technical guidance and work direction to field staff
    • Handles special projects as assigned
    • Conducts all business activities in accordance with Baker Hughes HSE policies, Legal Compliance requirements and Baker Hughes Core Values

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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