Vice President, Client Service I
Houston, TX 
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Posted 12 days ago
Job Description

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We're seeking a future team member for the role of Client Service I to join our Default Management Group team. This role is hybrid (in office 3 days a week) and can be located out of our Houston, TX office.

In this role, you'll make an impact in the following ways:

  • Handles the administration of complex asset backed transactions (CDOs) that are in an Event of Default. Reviews monthly reports and prepares payment calculations for the deals. Interprets governing instruments to ensure the transactions are administered in accordance with the documents
  • Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources at BNY Mellon
  • Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed
  • Applies advanced problem-solving skills, judgement, and experience to analyse information
  • No direct reports, but can provide guidance to less experienced team member

To be successful in this role, we're seeking the following:

  • Bachelor's degree or the equivalent combination of education and experience is required
  • 5-8 years of total work experience preferred
  • Experience in an operational area and/or client services preferred

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

  • Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
  • Bloomberg's Gender Equality Index (GEI)
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • , Disability: IN - 100% score
  • 100 Best Workplaces for Innovators, Fast Company
  • CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Work Hours (i.e. shift)
Day
Required Education
Bachelor's Degree
Required Experience
5 to 8 years
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