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Benefits
- Medical, Dental, Vision Insurance
- Paid vacation, paid Holidays
- 401k plan with employer match
- Long and short-term Disability
- Major Illness Insurance
- Accident Insurance
- Limited access to some resort amenities (Golf, etc)
- Retail and dining discounts
- Discounts at all Crescent Hotels & Resorts properties
The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work?
No matter your career destination, we can help you get there!
With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?
Job Benefits
- Associate housing and shuttle service
- Weekly meal subsidies
- Golf and Amenity Privileges*
- Associate discounts
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- Retail and Dining at Horseshoe Bay Resort
- Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- Critical Illness and Accident plans
- Associate Relief Fund
*Privileges based on occupancy and business levels
JOB OVERVIEW:
Grill Staff will courteously prepare menu items as requested by members. They will maintain cleanliness in the cooking area, as well as stock, prepare food items.
ESSENTIAL JOB FUNCTIONS:
- To provide excellent service to our members and guests, preparing menu items as requested.
- Arrive on time, in proper uniform and ready to work.
- Provide prompt and courteous service to all guests and members.
- Collect proper payment information for each item sold.
- Stock and prepare for expected business each day.
- Clean work area before leaving each day - vacuum, sweep, mop, dishes & all counter tops.
- Must be able to communicate and disseminate information accurately, either written or verbally, with the general public or associates.
MINIMUM QUALIFICATIONS:
- Grill staff requires kitchen experience.
- Experience providing the highest level of prompt and courteous service.
- Neat in appearance and well groomed.
- Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
Behaviors
Enthusiastic - Shows intense and eager enjoyment and interest
Motivations
Work-Life Balance - Inspired to perform well by having ample time to pursue work and interests outside of work
Licenses & Certifications
EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.