Technical Assistant
Dallas, TX 
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Posted 19 days ago
Job Description
Technical Assistant
Dallas, TX, USA Req #1847
Thursday, April 11, 2024

Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: .

SUMMARY

Responsible for providing customer service and administrative support to assist the entire office operations, including but not limited to: Administration, Claims, Executive, and Insurance Departments.


ESSENTIAL DUTIES AND RESPONSIBILITIES

* Responsible for all front-office duties, including reception lobby and all common areas of office.

* Interfaces with Building Management, Parking, Staples, Pitney Bowes, Xerox, Iron Mountain, Coffee, and HVAC vendors. Acts as liaison between local office and Alliant departments such as Facilities, IT, Helpdesk, etc.

* Maintains local office SharePoint page, Outlook Team Calendar, and office folders on Shared Drive.

* Answers incoming calls to main office number and routes callers as needed.

* Assists service team with assembly of marketing materials, proposals, and presentations for prospects and clients.

* Orders and prepares loss runs and motor vehicle reports as directed.

* Assists with client insurance certificates (print, envelope, stamp, mail) as needed.

* Provides office support in the absence of office management staff, and provides additional support to executive leadership.

* Assists in preparing slides for recurring internal team meetings.

* Assists with logistics of all meetings including providing support to host as needed, checking conference room lighting, confirming conference room equipment is functioning, welcoming guests, and offering beverages and seating.

* Acts as primary emergency Floor Warden by maintaining emergency contact information on AlliantNet, helping to identify and communicate to office emergency volunteers, and attending annual building management emergency training.

* Actively participates and supports committees related to employee engagement, D&I, and philanthropy.

* Provides word processing assistance as required.

* Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).

* Other duties as assigned.


QUALIFICATIONS
EDUCATION / EXPERIENCE

High school diploma or equivalent combination of education and experience

Related work experience preferred

CPR certification preferred


SKILLS

Proficient in Microsoft Office Suite

Good verbal and written communication skills

Good customer service skills, including telephone and listening skills

Good problem solving and time management skills

Intermediate typing skills (30-35 wpm)

Ability to work within a team and to foster teamwork

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply Now" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.

For more information on Alliant Insurance Service's benefits, click
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Other details
  • Pay Type Hourly
  • Dallas, TX, USA
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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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