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The primary responsibility of the training instructor is to develop, present, and facilitate company training & development programs. Additional responsibilities include:

• Consulting with all stores to ensure resolution of critical technical problems while enhancing technical competencies of dealer Technicians
• Expedite development of new technicians into productive employees through development implementation of entry level soft-skills, technical, and process training (including parts ordering, ET, SIS, Service reports, etc.)
• Expand product knowledge & core competencies of experience technician through creation & implementation of advances level technical courses & product updates
• Develop & administer training evaluation tools, aids, and materials to determine effectiveness, relevance, and content quality of current training programs, using results to effect change as needed
• Maintaining all service training facilities, records, and resources
• Assisting shop mentors with coaching & training of Cat Dealer Prep students (Think Big, etc.) & new inexperience technicians
• Providing additional training as needed to facilitate skill mastery

• Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America