Manage a team of hybrid salary non exempt service agents and salary exempt service leads, offering guidance and support while upholding professional and ethical practices. Develop a high performance department through continuous training and process improvements. Responsible for delivering on and improving team KPIs and Agent performance, establishing a high standard for

Answer general Customer Questions via Email and Phone. Handle an increased volume of customer care emails with less support from rest of team. Demonstrate the skills and product knowledge required to perform job functions. Knowledge and use of electronic catalog and Global website. Continue to learn to navigate the AS400 but has a general understanding of all major Custom

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Provides service and information to current and prospective members through positive communication. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Promotes and incorporates the YMCA five core values into all activities. Answers inquiries and provides information on YMCA membership and programs. Provides prompt and courteous cust

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging custom

of the Position Acts as the inbound point of sales and service for the Customer Service Center and offers bank products and services to existing and prospective customers. This includes working towards achieving specific individual and call center goals. Works to service customers in accordance with the Broadway Bank experience and ensures compliance with all applicable ba

Dear Valued Interpreters, Greetings from United Language Group!!! ULG is looking for Experienced Domestic Spanish Interpreters for OPI (Over the phone) Position – Work from Home. Important Note Candidates must be USA Based ONLY. United Language Group is a leading over the phone interpreting company seeking experienced interpreters to handle interpretation requests o

What The Role Is The Specialized Service Specialist is responsible for all incoming customer inquiries received by the Cadence Mortgage Division, via telephone, email or written requests. All inquiries if not resolved by the Specialized Service Specialist will be forward to the appropriate Mortgage Division employee for resolution. Customer inquiries will be tracked throu

Job Summary The Call Center Manager is responsible for overseeing the daily operation of our call center. Ensuring customer service excellence is delivered by training and guiding a team of customer service representatives. Focused on resolving customer complaints, monitoring and evaluating agent performance, maintaining up to date knowledge of products and services and ve

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven

The Service Support Field Advisors are the on site liaison between the Centralized Service Support Operations Center and on site Service Center Operations as well as the end to end point of contact for Rivian owners/fleet companies needing assistance with vehicle education, charging, and/or connectivity questions, and roadside or servicing/repair of their Rivian vehicle.

The ideal candidate will be able to communicate effectively in English and Spanish, and to assist customers with purchases in an accurate and efficient manner. Additionally, the selected candidate will work in a fast paced environment, independently or as part of a team. Position requires someone who is reliable, flexible, organized, detail oriented and is a positive team

We are looking for talented, hardworking, and detail oriented individuals for our Financial Center Service Associate position. At Independent Financial, you will have an opportunity to make a difference in the community by helping our clients and providing quality service. If you want to become a part of a growing company and collaborative culture, we would love to talk t

Provide courteous and efficient service to our customers who place orders for stock lenses from our Distribution Center and conducts business in a manner consistent with HOYA values. ESSENTIAL DUTIES & RESPONSIBILITIES Answer incoming calls from accounts help them with placing their stock order, substituting any lenses that may be out of stock when approved by account, an