The Tire Specialist II/Coordinator Dispatcher II assesses and assigns appropriate Service Providers to make the requested repairs. This position also relays the estimated time of arrival and any delays to the customer and supervisor on duty. Work hours vary based on scheduling to provide market coverage. Service is provided 24/7/365. To perform this job successfully, an in

Supervises the day to day activities of Call Center Representatives to achieve sales budgets, ensure quality sales and drive key performance metrics to achieve company goals. Motivate, coach, and develop call center associates. Handle calls due to customer escalations and/or calls requiring in depth knowledge of the organization's products and services. Monitor calls/acti

Customer Service Specialist I Aon is a national membership marketing company that provides membership programs to a variety of industries including healthcare, retail, banking, consumer finance and member based associations. Its leading program is a membership based healthcare savings program designed to significantly reduce out of pocket medical expenses at affordable ra

MAJOR JOB RESPONSIBILITIES Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics. Ensures PFS departmental quality and productivity standards are met. Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquires through written, verbal or electronic corr

Include Answers internal calls, external calls, and work calls from the message center and respond to customer request within established timelines in order to maintain service level expectations in regards to call handling time and calls per hour Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedu

Include Work effectively and efficiently with customers who have varying degrees of product and technical proficiency Provides customer support to customers mainly through written correspondence and phone, when necessary Handles and resolves customer inquiries/concerns Respond to all customers within assigned service levels and take ownership of resolving customer issues C

Provide courteous and efficient service to our customers who place orders for stock lenses from our Distribution Center and conducts business in a manner consistent with HOYA values. ESSENTIAL DUTIES & RESPONSIBILITIES Answer incoming calls from accounts help them with placing their stock order, substituting any lenses that may be out of stock when approved by account, an

The Customer Service, Proactive Notification Specialist provides consistent, proactive communication to customers regarding status of their jobs. The specialist delivers outstanding customer service by proactively contacting providers of delayed orders on a daily basis. The specialist is responsible for understanding the status of the customer's order within the lab, addr

Are you passionate about building relationships and ensuring customer success? Do you enjoy being part of a successful team? Join our Global Customer Service team Partner with the best Associate Customer Service Representative works within a team environment that delivers Order Entry, Inside Sales and Administration activities, as well as acting as one of the main pre and

Are you passionate about building relationships and ensuring customer success? Do you enjoy being part of a successful team? Join our Global Customer Service team Our Customer Service Team delivers Order Entry, Inside Sales and Administration activities, as well as acting as one of the main pre and after sales customer contact points, responsible for managing fast and eff

Customer Care Specialist Do you like creating/managing customer service processes data, identifying improvement areas, develop solutions and track their implementation? Do you like initiate efficiency, simplicity and quality within the customer facing organizations? Join our Customer Care Team Our team develops and maintain the key user community within our customer base

Answers incoming calls to the hospital switchboard promptly in a professional manner. Monitors and responds to hospital alarms systems according to procedures. Is knowledgeable of and able to respond calmly to emergency situations, alarms, and codes. Announces codes according to policies and procedures. Transfers to appropriate destination and performs overhead paging as

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS Supports the GSM / DM in achievement of Departmental Sales, Gr

Greet patients as they arrive and manages 20 minute wait time Assist patient with intake processes including copying required documents Collect co payments, co insurance and deductibles and issues receipts Manage cashier box and daily deposits according to company policies Process walk in patients and visitors Answer phones and schedule appointments Manage medical records

The Residential Retention Representative maximizes opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify a